I encountered a problem in settling the Credit Card Batch last night so I called the Customer Service of the Payment Systems for help. I was in the middle of my explanation over the phone when a creepy-looking man rushed down the desk. I excused myself from the other end of the line to ask him if he needs a room or whatsoever. He said he had a complaint about the room. Whew , it was past 1:00 in the morning already. He was facing to me and to the Casino cashier while expressing his disappointment. He suggested to better check the room. It's not my concern not the cashier's either, besides, I had to take charge on the Credit Card problem so I called the attention of the Manager on Duty to deal with him. The man complained about a very disturbing noise outside the room. I overheard that the MOD assured him to check the lobby closer to the room to find out the cause of the noise right away.